Terms & Conditions

Version 2.0 (dd 01-July-2024)

1. Introduction
   Welcome to Expat Valley Ltd. By using our website and services, you agree to the following Terms and
   Conditions. Please read them carefully.
2. Business Information
   Expat Valley Ltd. is registered with the Chamber of Commerce in the Netherlands. We offer a
   combination of physical products, digital resources, and online services focused on supporting
   internationally mobile children and their families.
3. Products and Services
   We provide physical products, consulting, workshops, events, and digital resources. All products and
   services are subject to availability.
4. Payments and Pricing
   Payments can be made through PayPal, including bank transfers and card payments. The Global Family
   Library operates on an annual subscription model with optional recurring payments. Prices may change
   each calendar year and will be communicated in advance of any purchase.
5. Shipping and Delivery
   Physical goods are shipped with clearly communicated shipping costs and delivery timelines. The buyer
   is responsible for VAT and import duties.
6. Cancellations, Returns, and Refunds
   Services and Digital Resources: Non-cancellable and non-refundable. Service packages expire after
   365 days, after which unused services can no longer be claimed.
   Physical Products: Can be returned within 30 days if unused. The buyer covers return shipping costs,
   and refunds will be for the product price only.
7. User Accounts and Access
   An account is required to access the Global Family Library. Users must be respectful of our business by
   not sharing login information, and content is for personal use only.
8. Intellectual Property
   All copyrights for materials and services provided by Expat Valley Ltd. are held by us.
9. Liability and Disclaimers
   Expat Valley Ltd. insures all shipped physical products against loss or damage. We are not liable for any
   damages or losses resulting from the use of our services or products. Users are responsible for their
   decisions; our role is advisory. Liability for claims is limited to the fees paid for the services provided.
10. Jurisdiction and Governing Law
    This agreement is governed by the law of the Netherlands. Any disputes will be resolved through
    amicable negotiations and, if necessary, through mediation as per the rules of the Federation for
    Mediators in the Netherlands (MfN).
11. Privacy and Data Protection
    Expat Valley Ltd. complies with GDPR. Our Privacy Statement, available on our website, outlines our
    practices regarding data collection, storage, and sharing with third parties.
12. Modifications to Terms
    Expat Valley Ltd. reserves the right to modify these Terms and Conditions at any time. Changes will be
    effective immediately upon posting on our website.